Terms & Conditions

In these Terms, the following definitions apply unless the context requires otherwise:

Access to and use of the po4d Platform is subject to the following eligibility requirements. You represent and warrant to the Company that, at the time of registration and at all times during your use of the Platform:

• You are a natural person and a resident of Indonesia;
• You are at least 21 years of age. The Company strictly prohibits gambling by persons under the age of 21;
• You are accessing the Platform for personal recreational purposes only and not on behalf of a third party;
• You are not a current employee, director, consultant, agent, or immediate family member of an employee of po4d or any of its affiliated companies, game providers, or payment processors;
• You are acting in good faith and are not using the Platform for any unlawful purpose, including but not limited to money laundering or fraud;
• You have verified that online gambling is permitted under the laws applicable to your personal circumstances and you accept sole responsibility for that determination.

To access the full range of services on the Platform, you must create a registered account. The following rules govern account registration and ongoing account management:

• One account per person: Each Member is permitted to hold only one registered account on the Platform. Duplicate accounts are prohibited and will result in the suspension of all associated accounts pending investigation.
• Accurate information: You must provide accurate, current, and complete information during registration, including your full legal name, date of birth, Indonesian residential address, and valid contact details. Providing false or misleading information is a material breach of these Terms.
• Account credentials: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your credentials with any third party. The Company will not be held liable for any loss arising from unauthorised access to your account where you have failed to maintain adequate credential security.
• Notification of changes: You must promptly notify po4d of any changes to your registered information, including changes to your bank account details or contact information, by contacting our support team.
• Account currency: All accounts are denominated in Indonesian Rupiah ( IDR). The Company does not currently support multi-currency accounts.
• Account closure: You may request the closure of your account at any time by contacting our support team. Any remaining real-money balance will be returned to your registered withdrawal method following successful KYC verification.

po4d operates a comprehensive Know Your Customer (KYC) programme in accordance with internationally recognised anti-money-laundering (AML) standards. The Company reserves the right to request identity verification documents at any stage of a Member's use of the Platform, including but not limited to:

• A valid government-issued photo identification document (KTP, SIM, or passport);
• Proof of residential address issued within the last three months (utility bill, bank statement, or official government correspondence);
• Proof of ownership of the bank account or e-wallet used to deposit funds (e.g., a screenshot of the account details page from your BCA, BRI, BNI, or Mandiri mobile banking application);
• A selfie photograph holding your identification document, as requested by the compliance team.

Withdrawal requests will not be processed until KYC verification is complete. The Company targets a KYC review turnaround of two business days from receipt of all required documents. Failure to provide satisfactory documentation within 14 days of a request may result in account suspension.

All financial transactions on the Platform are conducted in Indonesian Rupiah (IDR). The following terms govern the deposit and withdrawal of funds:

Deposits

• The minimum deposit amount is Rp 10.000. There is no maximum deposit limit, though individual payment methods may impose their own limits.
• Accepted deposit methods include: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. The Company reserves the right to add or remove payment methods at its discretion with reasonable notice.
• Deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited and will result in the immediate suspension of your account.
• po4d does not charge deposit fees. However, your bank or e-wallet provider may apply their own transfer charges, for which the Company accepts no responsibility.
• Funds typically credit to your po4d account within minutes of a confirmed bank transfer or e-wallet payment. In the event of a delay exceeding two hours, please contact support with your transfer receipt.

Withdrawals

• The minimum withdrawal amount is Rp 50.000. The maximum single withdrawal is Rp 50.000.000; higher amounts may be processed in tranches subject to compliance review.
• Withdrawals will only be processed to a bank account or e-wallet registered in the same name as the po4d account. The Company will not transfer funds to third-party accounts under any circumstances.
• Standard withdrawal processing time is 15 to 60 minutes for verified accounts. Accounts pending KYC review may experience delays of up to five business days.
• The Company reserves the right to conduct enhanced due diligence on withdrawal requests that exceed Rp 10.000.000 or that are flagged by our AML monitoring systems. This may extend processing time and the Company will communicate any such delay to the Member.
• Bonus funds and real-money funds that have not met the applicable wagering requirements are not eligible for withdrawal.

po4d offers a range of promotional bonuses to eligible Members. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time of the promotion:

• Wagering requirements: Unless explicitly stated otherwise, all bonuses carry a minimum wagering requirement of 10× the bonus amount. Wagering must be completed within 30 days of the bonus being credited to the account, after which any unmet wagering requirements and associated bonus balance will expire.
• Eligible games: Not all games contribute equally to wagering requirements. Sports betting and live casino table games typically contribute 100% of each wager. Certain slot gacor titles may contribute at a reduced rate. Specific contribution rates are published on the relevant promotion page.
• One bonus per household: Only one active bonus may be held per Member, per household, and per IP address at any given time. Members found circumventing this restriction via multiple accounts will have all associated accounts suspended.
• Bonus eligibility: po4d reserves the right to withdraw any bonus offer, alter bonus terms, or disqualify a Member from a promotion if we have reasonable grounds to believe that the promotion is being misused. Decisions regarding bonus eligibility are final.
• Welcome bonus: The welcome deposit bonus is available to new Members only and may be claimed once per registered account. Repeat registrations created to reclaim the welcome bonus constitute bonus abuse and will result in permanent account closure.
• Seasonal promotions: Special promotions may be offered during significant periods including Ramadhan, Idul Fitri, BRI Liga 1 season events, and international tournament fixtures. Specific terms for each promotion will be communicated separately and supersede these general bonus terms where there is a conflict.

The following general rules govern all wagers placed on the po4d Platform. Product-specific rules (covering sports betting, live casino, togel, and other verticals) are published in the dedicated rules sections of each product area and form part of these Terms by reference.

• All bets are final once confirmed by the Platform. The Company does not accept requests to cancel or amend a wager after confirmation, except where an obvious pricing error has occurred.
• Minimum bet: Rp 1.000 per single wager across all product categories unless a higher minimum is specified on the relevant market.
• Maximum bet: Maximum stake limits vary by event, market type, and account tier. The Company reserves the right to impose individual bet limits on accounts at its sole discretion, with or without prior notice.
• In the event of a technical error, system fault, or obvious pricing mistake, the Company reserves the right to void any affected wagers and return stakes to the Member's account. Winnings derived from manifest pricing errors will not be paid.
• For football markets including Asian handicap and mix parlay (accumulator) bets, settlement is based on the result at the end of 90 minutes of regular play plus referee-added time, unless otherwise stated. Extra time, penalty shoot-outs, and golden goal periods are excluded unless the market explicitly includes them.
• Togel draw results are published in real time on the Platform. po4d uses certified draw mechanisms and the results published on the Platform are final and binding.

The following activities are strictly prohibited on the po4d Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities:

• Fraud and misrepresentation: Providing false identity documents, creating accounts under another person's name, or misrepresenting any information to the Company;
• Money laundering: Using the Platform to launder, conceal, or disguise the proceeds of any criminal activity;
• Collusion: Coordinating with other Members or third parties to gain an unfair advantage in any game or betting market;
• Arbitrage betting: Systematically exploiting pricing discrepancies between po4d and other operators to guarantee risk-free profit;
• Automated betting software: Using bots, scripts, AI-assisted betting tools, or any other automated system to place wagers on the Platform without prior written consent from the Company;
• Bonus abuse: Creating multiple accounts, using false information, or otherwise manipulating promotional systems to claim bonuses beyond those you are legitimately entitled to;
• Chargebacks: Initiating a fraudulent chargeback or payment reversal with your bank or e-wallet provider in respect of a genuine deposit made to po4d.

po4d is committed to promoting safe and responsible gambling practices. We provide the following tools to help Members maintain control over their betting activity:

• Deposit limits: Members may set daily, weekly, or monthly deposit limits on their account at any time via the account settings panel or by contacting support. Reductions take effect immediately; increases are subject to a 72-hour cooling-off period.
• Session time reminders: Members may configure session duration alerts that notify them when they have been logged in for a specified period.
• Self-exclusion: Members who wish to take a break from gambling may request a self-exclusion period of 30 days, 90 days, 180 days, or permanent exclusion. Self-exclusion requests are processed within one business day and are irrevocable for the duration of the chosen period.
• Reality checks: Regular pop-up reminders of time spent and amounts wagered are available on request.

If you believe that gambling is negatively affecting your life or the life of someone close to you, please visit our dedicated Responsible Gaming page for further guidance and resources. You may also contact our support team at any time to activate protective tools on your account — no questions asked.

All content on the po4d Platform, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, is the exclusive property of po4d or its content suppliers and is protected by applicable intellectual property laws.

• You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for your personal, non-commercial recreational purposes.
• You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the Platform without the prior written consent of the Company.
• The po4d name, logo, and all related marks are trademarks of the Company. Unauthorised use of any po4d trademark is strictly prohibited.
• Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft remains the intellectual property of the respective studio and is licensed to po4d for use on the Platform.

To the fullest extent permitted by applicable law, po4d and its directors, officers, employees, agents, and licensors hereby disclaim all warranties, express or implied, in connection with the Platform and your use thereof.

• The Platform is provided on an "as is" and "as available" basis. po4d does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.
• po4d shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising from your use of or inability to use the Platform.
• In no event shall the total aggregate liability of po4d to you for any claim arising out of or relating to these Terms or your use of the Platform exceed the total amount deposited by you into your po4d account during the 30-day period immediately preceding the event giving rise to the claim.
• Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other matter for which liability cannot be excluded or limited under applicable law.

po4d reserves the right to amend, update, or replace these Terms at any time. Where a material change is made to these Terms, the Company will notify registered Members via the email address associated with their account and will update the "Last Updated" date at the top of this page.

Your continued use of the Platform following notification of an amendment constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using the Platform and contact our support team to close your account.

It is your responsibility to review these Terms periodically. po4d recommends that Members review the Terms at least once every three months and whenever notified of an update.

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with the laws of the jurisdiction in which po4d holds its international gaming licence.

In the event of any dispute between you and po4d, you agree to first contact our support team and allow the Company a reasonable period of not less than 30 days to resolve the matter through our internal complaints process. If the dispute cannot be resolved internally, it shall be submitted to binding arbitration administered by the relevant gaming regulatory authority.

Nothing in this clause shall prevent either party from seeking urgent injunctive or interim relief from a court of competent jurisdiction where necessary to protect their legitimate interests pending the resolution of a dispute.

If you have any questions regarding these Terms, wish to raise a complaint, or need to exercise any of your rights under these Terms, please contact po4d through the following channels:

These Terms were last reviewed and updated on 1 January 2026. They supersede all prior versions of the po4d Terms & Conditions.